Meet Bene-k 👋 401(k) solutions for today's workforce.
Learn moreSimplified HCM solutions. Next-level service. Backed by decades of experience, we partner with businesses and individuals across Western NY to streamline complexity, protect what matters most, and deliver lasting results.
Our broad portfolio of integrated services and leading-edge software solutions help streamline Human Capital Management in a cost-effective, scalable way. Serving employers throughout Rochester, Buffalo, and Western New York, our expert advisors work to ensure you get the right solutions to support employees—and your business—throughout the entire employee lifecycle.
Drawing on five decades of experience and industry-leading technology, we help businesses and individuals in Rochester and Buffalo streamline operations, strengthen compliance, and plan for long-term success.
Our HCM platform manages all workforce functions through a single system. Plus, our proprietary software, Umbrella, provides consolidated billing services.
Our team of advisors works directly with you to make sure you’re getting the personal service and support, as well as the expert counsel, you need for your employees and your business.
We make sure to keep you up to date on necessary forms, regulatory changes, and recommendations so you can remain compliant, especially when it comes to the dynamic nature of industry regulations and legislation.
Your hub for expert guidance, practical tips, and training on all things HCM.
Get in touch today so we can start finding the solutions to help you manage your people and transform your business.
Posted on Google![]()
Sharon B4 days agoTrustindex verifies that the original source of the review is Google.
Great experience Lou very helpful and knows how to helpPosted on Google![]()
Ken5 days agoTrustindex verifies that the original source of the review is Google.
Bene-Care is so easy to work with, explains everything along with options. Highly recommended!Posted on Google![]()
Rob C30 days agoTrustindex verifies that the original source of the review is Google.
Perinton Ambulance has had an amazing experience with Bene-Care. Our team has been absolutely amazing and responsive to all of our agencies needs. HR is always a daunting task, but the team at Bene-Care makes it much less stressful. I would recommend Bene-Care HR Consulting Services to any business! Thank you!Posted on Google![]()
Ashley D35 days agoTrustindex verifies that the original source of the review is Google.
Arielle at Bene-Care is truly the best HR representative I have had the pleasure of working with! She is incredibly helpful, responsive, knowledgeable and always goes above and beyond to make sure any questions or concerns are taken care of. She makes even complicated HR issues easy to understand and is always patient and professional. It is such a relief knowing that when I reach out to Arielle, I can count on her to get me the information or assistance I need. Hands down the most rewarding professional relationship I've ever had! Her customer service is exceptional, and she is a huge asset to Bene-Care. I cannot recommend her highly enough!Posted on Google![]()
Matthew E35 days agoTrustindex verifies that the original source of the review is Google.
We are a small company that uses Bene-Care Inc. for a variety of services and are extremely satisfied. We started using their HR resources and specifically been working with Arielle. She has helped us navigate the detailed/complicated world of HR, including hiring, interviews, development of an employee handbook, etc. She has become a valuable member/extension of our team. We highly recommend Bene-Care Inc. and Arielle!Posted on Google![]()
Masec12335 days agoTrustindex verifies that the original source of the review is Google.
Arielle of Bene-Care has been working with my company for the last several months as our HR Representative. Thanks to her, we are on our way to being fully and reliably staffed for the first time in years. Arielle has taught me so many things about record keeping and managing that I never knew. Because of her, I feel more confident in my management position. Arielle is always available to help coach me when I need her. Having her to bounce things off of alleviates so much stress for me. I would highly recommend Arielle & Bene Care to any company looking to shape things up.Posted on Google![]()
Do N36 days agoTrustindex verifies that the original source of the review is Google.
Has been great to work with Bene-Care in helping to guide our oranization with all pertiant task.Posted on Google![]()
Jillian W39 days agoTrustindex verifies that the original source of the review is Google.
I can't say enough good things about the Bene-Care team! From day one, they have been responsive, informative and an absolute pleasure to work with. I highly recommend starting there if you are looking for HR, payroll or benefit solutions for your own team!Posted on Google![]()
Mackenzie H63 days agoTrustindex verifies that the original source of the review is Google.
They are great here, They are always ready to help!Posted on Google![]()
Suzanne M75 days agoTrustindex verifies that the original source of the review is Google.
Service is amazing. They willingly help find solutionsPosted on Google![]()
Simon L102 days agoTrustindex verifies that the original source of the review is Google.
Bene-Care offer and supply excellent services in a most professional manner while maintaining a personal, helpful and communicative way across the culture of the company. They take the back-office stress allowing us to run our business safe in the knowledge they have our back.Posted on Google![]()
Chris D111 days agoTrustindex verifies that the original source of the review is Google.
My company has been using Bene-Care for payroll services for several years now and I couldn't be happier! After years of dealing with big national corporations, it's nice to finally get friendly and efficient service from a local company. I highly recommend Ron Stade and his colleagues at Bene-Care!Posted on Google![]()
Mark C113 days agoTrustindex verifies that the original source of the review is Google.
Payroll service is great. Staff is helpful and knowledgeable. Highly recommend them.Posted on Google![]()
Elnora M120 days agoTrustindex verifies that the original source of the review is Google.
Fantastic group to work with! They help us out in a custom fashion. They are quick to respond. They have lots of different offerings to help our small business with payroll and HR issues.Posted on Google![]()
Adrian M130 days agoTrustindex verifies that the original source of the review is Google.
Our company, OrCon Industries Corp. has partnered with Bene-Care for the past seven years for payroll and employee benefits services, and they have been a tremendous resource throughout that time. Their team is knowledgeable, responsive, and always available to assist with questions or challenges as they arise. They consistently provide excellent customer service and help us navigate the ever-changing world of payroll, benefits, and compliance with confidence. We especially appreciate the support we've received from Ron Stade, who has been helpful and professional whenever we've needed assistance. We highly recommend Bene-Care to any business looking for a reliable and experienced payroll and benefits partner. Their commitment to their clients is evident in everything they do. — Adrian, HR Manager, OrCon Industries Corp.Posted on Google![]()
Katelyn B133 days agoTrustindex verifies that the original source of the review is Google.
Joe Pagliuso & Bros., Inc. has had the pleasure of partnering with Bene-Care for our payroll, HR, and employee benefits support. Their team consistently provides exceptional service, professionalism, and reliability, making them a valued resource for our business. A special shoutout goes to Jeanie at the front desk, whose kindness, positivity, and friendly smile make every Tuesday payroll pickup a highlight of our week. She truly goes above and beyond, and we are grateful for the outstanding support she provides. Thank you, Bene-Care, for your continued partnership and dedication to helping businesses like ours succeed!Posted on Google![]()
Lori N134 days agoTrustindex verifies that the original source of the review is Google.
I have been working with Ron Stade for over 6 years. From my first encounter he has always been knowledgeable, professional and goes above and beyond for customers. He has transitioned many of my clients from other payroll companies and is always my first call when a client is looking to make a payroll change. As the first person a client interacts with, he always gives the best impression of what is to come working with Bene-Care.Posted on Google![]()
Accounting F134 days agoTrustindex verifies that the original source of the review is Google.
I have been working with Arielle LaBarbera, HR Consultant, since March 2026. She is knowledgeable, fast to respond and always pleasant and professional to work with. She has been an immeasurable asset as I navigate the challenges of HR Management.Posted on Google![]()
Lyn S136 days agoTrustindex verifies that the original source of the review is Google.
Great service. Great people.Posted on Google![]()
Jennifer M137 days agoTrustindex verifies that the original source of the review is Google.
Bene-Care has been such a positive for our business. Their system is easy to use, and they are very helpful. They make processing my payroll easy which is all you can ask for!Posted on Google![]()
Mylo137 days agoTrustindex verifies that the original source of the review is Google.
I'm extremely grateful for everyone at Bene-Care for helping me get my business more organized, compliant, and in order! Starting a new business was extremely daunting and their expertise and patience has given me lots of peace. There is still more to do and I'm looking forward to continuing with them! The folks that have been helping the most have been Arielle L, Amy P, Melissa M, and Robert M! They've been great and a huge thanks to all the people behind the scenes that help make things run so smoothly.Posted on Google![]()
Tracey L137 days agoTrustindex verifies that the original source of the review is Google.
Switch from Paychex last year and love the fact that I can always get a response from the team ASAP. I don’t feel like a number. No matter how big or small of a request they always deliver and I never feel like I am asking too much.Posted on Google![]()
Justin S137 days agoTrustindex verifies that the original source of the review is Google.
Been-Care has been my trusted partner from the very beginning. Would 100% recommend!Posted on Google![]()
Joseph C138 days agoTrustindex verifies that the original source of the review is Google.
Outstanding company ! we switched our payroll to Bene-Care 3 years ago & couldn't be happier !! Kristy is our specialist and ALWAYS goes above & beyond to make sure everything goes smoothly !!!Posted on Google![]()
Lulu T138 days agoTrustindex verifies that the original source of the review is Google.
Very happy with our switch to benecare. Everyone has been very helpful and patient.Posted on Google![]()
Mike S139 days agoTrustindex verifies that the original source of the review is Google.
We have been with Ron and Bene-Care for payroll services for the past 5 years. We're retiring and selling the business and the new owner are going to continue with the Bene-Care Payroll. We appreciate the help Ron has provided for the past 5 years, and with the smooth transition to the new owners.Posted on Google![]()
Michael O216 days agoTrustindex verifies that the original source of the review is Google.
I was in the process of buying health insurance on the NYS Marketplace and had no idea what I was doing. I was given Greg Bach's name as a person who could help in the process. After emailing him, he reached out to me. He couldn't help because of geographic limitations. However, instead of just hanging up, he guided me on what to do. Greg was very personable, as though we knew each other for some time. After over an hour on the phone talking insurance and football, his initial instincts on what I needed to do regarding my health insurance was spot on. I highly recommend Bene-Care for all your benefits needs!!!Posted on Google![]()
Andrew S227 days agoTrustindex verifies that the original source of the review is Google.
Very thorough and detail-oriented onboarding process. So far so good. Can't wait to drop Paychex.Posted on Google![]()
Dayna M242 days agoTrustindex verifies that the original source of the review is Google.
I've been working with Bene-Care for the past two years to handle payroll and benefits for my business, and every person on their team has been helpful, friendly, and wonderful to work with. I never have to worry about things being missed or falling through the cracks. They are highly skilled, responsive, and are always ready with solutions to whatever questions or challenges I have. I would highly recommend them to any business owner seeking reliable payroll and benefits services.Posted on Google![]()
Jose A244 days agoTrustindex verifies that the original source of the review is Google.
Recently switched to bene-care for our payroll needs. Ron and his team made the transition pretty easy and painless. We are into moth 3 and so far things are great!Posted on Google![]()
Anita C255 days agoTrustindex verifies that the original source of the review is Google.
Our business has used Bene-Care for payroll for several years now. We LOVE the service and attention to detail that we get, with them! Carrie T. is always quick to respond and we've found that we get a feeling of a small business care and yet access to big business resources. Ron Stade is our sales consultant and he has proactively reached out to us several times, just to ensure that we were being taken care of well and if he could assist with anything further! Response times from them is quick and always helpful! The online payroll portal is awesome! You won't regret switching to Bene-Care!Posted on Google![]()
Joshszat2256 days agoTrustindex verifies that the original source of the review is Google.
We signed up over 5 years ago for payroll with Ron at Bene-Care and everything has been perfect. There's never been an issue and we're very pleased so far! Thanks RonPosted on Google![]()
Laurie W258 days agoTrustindex verifies that the original source of the review is Google.
I am the bookkeeper for a non-profit organization. We were looking for a new payroll company. Our treasurer told me to call Ron Stade at Bene-Care. I have been grateful for this tip ever since. We switched to Bene-Care and the three most important things to me in a vendor are absolutely being fulfilled... "Friendly, Clear and Accurate" All of their staff in every department is super friendly. If anything is confusing, they make sure everything is clear. Most importantly I have confidence that everything is accurate.Posted on Google![]()
Desirée A263 days agoTrustindex verifies that the original source of the review is Google.
So happy I switched to Bene-Care! I used to use another payroll company and was getting tired of feeling like I was paying too much for services I didn't utilize. I'm a small business owner and wanted to work with a company that I felt like could give me more attention when needed. Bene-Care has not disappointed. From the initial consultation through the onboarding and now as a new client, they have exceeded my expectations. They are attentive, have great processes, are thorough, and have very responsive staff - and we're saving money, too! I highly recommend this company to anyone looking for payroll services.Posted on Google![]()
Megan P276 days agoTrustindex verifies that the original source of the review is Google.
Ron at Benecare has always done an amazing job servicing our company. He’s extremely professional and excellent at communicating and meeting all of our needs. We truly appreciate him and all the Benecare staff!Posted on Google![]()
Kelly H307 days agoTrustindex verifies that the original source of the review is Google.
Rose was so helpful in transitioning from another company! She helped me learn more about what was available and what i might need! I feel very supported by this service! Thank you!!Posted on Google![]()
Jim W308 days agoTrustindex verifies that the original source of the review is Google.
⭐⭐⭐⭐⭐ We couldn’t be happier with our insurance experience through **Benecare**. They were able to provide **better coverage across the board** while saving us **hundreds of dollars a year** on our **home, two vehicles, boat, RV, and umbrella policy**. The customer service has been outstanding—knowledgeable, responsive, and truly focused on what’s best for us. Questions are answered promptly, changes are handled quickly, and we always feel well taken care of. We highly recommend Benecare to anyone looking for excellent coverage, real savings, and top-notch service.Posted on Google![]()
Nancy P309 days agoTrustindex verifies that the original source of the review is Google.
Rose and her team at Bene-Care are top notch....extremely responsive, professional and providing personalized customer service. Have been pleased at every turn!Posted on Google![]()
Sarah B319 days agoTrustindex verifies that the original source of the review is Google.
I've tried many payroll companies over the years and Bene-Care is by far the most responsive. I've had the same payroll rep since I started 3 years ago, prices have remained nearly the same, and I can expect same day responses to my questions whether related to payroll, insurance, or employee benefits. I have recommended them to many other local business owners and hope you give them a try!Posted on Google![]()
Quinn H322 days agoTrustindex verifies that the original source of the review is Google.
At Advanced Thermal Systems, Inc., we consider our business relationships key to our successes. Dealing with Julianne Malay at Bene-Care is not only thorough but a pleasure as well. I wouldn't want my business anywhere else.Posted on Google![]()
Amanda W322 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend Bene-Care!!! Rose is amazing and the whole team has done so much for my family! They go above and beyond for their clients and I will forever be grateful!Posted on Google![]()
Jennifer G322 days agoTrustindex verifies that the original source of the review is Google.
Excellent products and even better customer service.Posted on Google![]()
Marcie V322 days agoTrustindex verifies that the original source of the review is Google.
Rob is great to work with!Posted on Google![]()
Sandra S323 days agoTrustindex verifies that the original source of the review is Google.
We use Bene-Care for payroll and Health Insurance and they are great to work with!Posted on Google![]()
Louise K328 days agoTrustindex verifies that the original source of the review is Google.
Great company!Posted on Google![]()
Michael M328 days agoTrustindex verifies that the original source of the review is Google.
Rob Mertel and his team at Bene-Care have handled our business's health insurance needs for over 10 years. Whether routine or non-routine, both my inquiries and my employees' inquiries are handled promptly and professionally. Rob personally audits our account annually to ensure that we have the carriers and coverage that best suits our business. Without hesitation, I confidently recommend Bene-Care.Posted on Google![]()
Mary F328 days agoTrustindex verifies that the original source of the review is Google.
Excellent experience with Bene-Care. Our company receives health insurance services and has run smoothly for several years. Personnel is very responsive to our needs.Posted on Google![]()
Miss J328 days agoTrustindex verifies that the original source of the review is Google.
We use Benecare, I cannot tell you how helpful they are. Whenever I need help or information they get back to me promptly and have helped me with everything from payroll, insurances, and reports for our audits. Great customer care! Highly recommendPosted on Google![]()
Kathy W328 days agoTrustindex verifies that the original source of the review is Google.
Ever since we switched to this insurance company, our agent has saved us money. She has been so helpful on coverage not only for ourselves but for our son as well. Great group to work with. She also continues to watch our plans and notifies us of any changes. Highly recommend giving them a call.Posted on Google![]()
Bob A328 days agoTrustindex verifies that the original source of the review is Google.
Working with Rob Mertel has been outstanding. He consistently brings clarity to complex benefit options and makes the entire process smooth and stress-free. His expertise and commitment to client care truly stand out. Thank you, Rob!Posted on Google![]()
Gary S328 days agoTrustindex verifies that the original source of the review is Google.
Bene-care has been an amazing company for our organization. They are responsive to our needs and follow up regular with great communication.Posted on Google![]()
Carolyn D328 days agoTrustindex verifies that the original source of the review is Google.
I’ve had an excellent experience with this Rob Mertel, and the Bene-care team . Their medical benefits have been consistently reliable, and the level of service has been outstanding. Every interaction has been smooth—the team is always responsive, helpful, and truly great to work with. It’s clear they value their customers and take pride in providing exceptional support. Highly recommended!Posted on Google![]()
Vcc V328 days agoTrustindex verifies that the original source of the review is Google.
I am "thrilled" with the customer service I have received from Bene-Care. We recently changed our business and personal accounts to Bene-Care due to poor prior agent response. I could not be happier with the care and attention we have received from these agents. Rose, Scott, Tanya, and Megan. You are the best! Always willing to help, answer my continuous questions, and guide me to what is best for my needs. It is so nice to speak to a friendly and knowledgeable agent instead of leaving constant messages. I highly recommend Bene-Care to anyone searching for superior customer service. You will not regret utilizing these agents!!!Posted on Google![]()
Michael O328 days agoTrustindex verifies that the original source of the review is Google.
Bene-Care is awesome!! Everyone there is so friendly, nice, and most of all responsive and helpful. Their knowledge and expertise are far above anything we've ever had in the past. Rob is so wonderful to work with and he literally handles everything! He encourages our employees to contact him or anyone at Bene-Care if they have any issues. The help you navigate the pesky insurance industry from open enrollment to provider billing issues. I highly recommend Bene-Care!Posted on Google![]()
Teri K329 days agoTrustindex verifies that the original source of the review is Google.
After a flood in our basement we found the repair was not covered by our insurance. We turned to Bene-Care and Rose Dugan! She found us amazing coverage for all of our needs at a much better price. We meet regularly with Rose to be sure to have the best coverage for our money. We’ve gained peace of mind knowing that Rose Dugan & Bene-Care are finding us the best coverage.Posted on Google![]()
Mohammed Y329 days agoTrustindex verifies that the original source of the review is Google.
This is a great company to work with. I have all my personal and business insurance needs covered, payroll and they handle everything you’re looking for. They will help you with whatever you need, and I want to give a special thanks to Megan Tamayo — she goes above and beyond. Ron Stade and Skyler Bowman also try to help as much as they can! Great people to work with!Posted on Google![]()
Joe S331 days agoTrustindex verifies that the original source of the review is Google.
I can't say enough good things about Bene-Care. They are friendly and most professional Insurance Company that have worked with. Phone calls are answered quickly. I highly recommended Bene-Care Inc.Posted on Google![]()
Anne O332 days agoTrustindex verifies that the original source of the review is Google.
I have had a very good experience with Bene-Care. Rose Dugan handles everything for us to perfection. She always looks for the best coverage at the best premium. She is a pleasure to work with.Posted on Google![]()
Brandon M332 days agoTrustindex verifies that the original source of the review is Google.
Everytime I call and talk to Rose, she is very quick with responding (email/phone) makes sure im satisfied and does everything in her power ro get me the best rates!Posted on Google![]()
Walter E333 days agoTrustindex verifies that the original source of the review is Google.
In over half a century of buying car and property insurance, Bene-Care has provided the best service at the best price. Every interaction, from policy questions to claims assistance, has been handled with professionalism and care by Rose Dugan and Tanya Schlafer.Posted on Google![]()
Maria M333 days agoTrustindex verifies that the original source of the review is Google.
I have been insured with Bene-Care for a couple of years now and have always worked with Rose during my time being insured with the company. I couldn’t be happier with the services that she provides! She is always so pleasant and helpful to work with, and quick to respond with any questions/concerns that I’ve had throughout the years. She is the best!! 😊Posted on Google![]()
Christine C333 days agoTrustindex verifies that the original source of the review is Google.
Wonderful company, readily available, very helpful and informative, & transparent as well. Every time I want to complain about my insurance costs, Rose Dugan comes to my aid and I thank my lucky stars and the friend who referred me!Posted on Google![]()
Angela B334 days agoTrustindex verifies that the original source of the review is Google.
Bene-Care has provided us with top-notch, quality payroll and HR services for over 10 years. I cant recommend or brag about them enough and the outstand commitment they provide us with! I have to give credit to the women who helped create this strong relationship. Callie Napolean, the Payroll Goddess herself, was our first specialist and at times it felt as if she could possibly bend over backwards to assist us with whatever "kockimamy" request we had. When she handed the reign's over to Julianne Malay, we were intrepide about who our new specialist was and if we would receive the same excellent service. We should have know better than to question Bene-Care's phenomenal employees, because Julianne has gracefully taken over and consistently provides us with outstanding customer service, attention to detail, pleasantly delivered each and every day in each and every way! Without them our family of business wouldn't be growing as successfully as we are - thank you to Bene-Care and all of its fine employees !!Posted on Google![]()
Colleen S334 days agoTrustindex verifies that the original source of the review is Google.
We were referred to Bene-Care from a friend three years ago, and we could not be happier with their service. Every year I reach out to Anthony Allocco-Angell to ask questions about our insurance options for the upcoming year. Every year I am so impressed with his knowledge of the products offered, his patience with my questions, the efficiency of anything he needs to assist us with and most importantly his kindness. He makes you feel like you are his only client. Thank you Anthony for always bringing us such peace of mind year after year.Posted on Google![]()
Moliver821334 days agoTrustindex verifies that the original source of the review is Google.
Great experience working with Rob! Very helpful and responsive anytime I have a question. He is willing to go above and beyond every time.Posted on Google![]()
Suzanne M334 days agoTrustindex verifies that the original source of the review is Google.
Excellent service from Rob Mertel and his team in navigating health insurance options and setting up an effective plan for our team.Posted on Google![]()
Kathy J334 days agoTrustindex verifies that the original source of the review is Google.
Julianne Malay is the Bene-Care representative that I work with directly and she is amazing. She is incredibly responsive and never hesitates to help me solve issues that arise with my business. If she is not the right person to assist, she always connects me to the right person and sees it through to make sure I get the help I need. I would highly recommend their services!Posted on Google![]()
Jeff W334 days agoTrustindex verifies that the original source of the review is Google.
Always a wonderful experience each time myself and my staff get to see Rob. He always comes very well prepared and I always receive very positive feedback from each and every employee. He goes above and beyond for us all the time. We are very blessed to have Rob as our representative.Posted on Google![]()
Tracy V334 days agoTrustindex verifies that the original source of the review is Google.
Rob Martel has gone above and beyond with his services for the Village of Albion. He has looked out for the Village's best interest while provided a great customer service. Rob is very attentive in regards to returning calls.Posted on Google![]()
Kaci G334 days agoTrustindex verifies that the original source of the review is Google.
Bene-care has been handling our health benefits administration for years with my company and we couldn't be happier with them! Rob is very informative, responsive and knowledgeable. Also have to give a shout-out to Melissa for her responsiveness and amazing administrative skills. Couldn't ask to work with better people. Highly recommend!Posted on Google![]()
Kate J334 days agoTrustindex verifies that the original source of the review is Google.
Bene-care provides excellent service to its clients in both insurance benefits and payroll services. Their agents and customer service representatives go above and beyond. Highly recommend !Posted on Google![]()
Kim D335 days agoTrustindex verifies that the original source of the review is Google.
There are no words to express how great Bene-Care Inc. is! They are an amazing group. I work with Rose Dugan and Tanya Schlafer and they are fantastic!! Not only do they help me with anything I need they are also very kind, committed and sincere in what they do. I can't thank them enough!!! If I could give more than 5 stars I would absolutely do it.Posted on Google![]()
Peter P335 days agoTrustindex verifies that the original source of the review is Google.
My Payroll rep Kristin has been a fabulous partner in my office payroll service. She is always available with help when I have any concerns beyond weekly payroll, and keeps me apprised of any changes in laws or rules to help me meet my obligations. I feel lucky to have someone as caring and knowledgeable in her field as my representative!Posted on Google![]()
Tomicka M335 days agoTrustindex verifies that the original source of the review is Google.
This is my first experience with Bene-Care and they have exceeded my expectations. I work closely with Julianne and she has been wonderful and accomidating to the unique needs of our small grassroots, nonprofit. Thank you Bene-care for all that you do!Posted on Google![]()
Eric L335 days agoTrustindex verifies that the original source of the review is Google.
After experiencing on issue after another with Heartland payroll that cost us both time and money, we switched to Bene-Care. The transition was smooth and easy, and their support was great. If I have a question or issue, they are just an email or phone call away. If you are in Rochester and want someone local who will be there for you, give them a call.Posted on Google![]()
Laurie S336 days agoTrustindex verifies that the original source of the review is Google.
Best service from knowledgeable and friendly staff.Posted on Google![]()
Juan V336 days agoTrustindex verifies that the original source of the review is Google.
Friendly, professional , available and fast response when needed . Julianne Malay is our payroll specialist and has always make us feel like family.Posted on Google![]()
Datshira V336 days agoTrustindex verifies that the original source of the review is Google.
Great customer service and always available to help.Posted on Google![]()
Bob A336 days agoTrustindex verifies that the original source of the review is Google.
We work with AmyP and our payroll runs are always flawless and have been so for many many years! She's part of our team!Posted on Google![]()
Mallary336 days agoTrustindex verifies that the original source of the review is Google.
Callie is my payroll specialist and has been for the last almost 6 years. Her service is impeccable and I wouldn’t want to work with anyone else!Posted on Google![]()
Ashley S337 days agoTrustindex verifies that the original source of the review is Google.
Amy has been beyond a pleasure to work with. She has gone above and beyond to help me with issues, concerns, and general questions. I have never been let down or kept waiting for a response from Amy! She is a very proactive person and will give you the customer service you've always wanted! 10/10!Posted on Google![]()
Josette M339 days agoTrustindex verifies that the original source of the review is Google.
Sal G. Is the best!! He is a payroll guru and always happy to help and assist even beyond his responsibilities. I am so happy he is my payroll contact, and it is always a pleasure working with him.Posted on Google![]()
Kevin C339 days agoTrustindex verifies that the original source of the review is Google.
Joe and the team at Bene-Care pride themselves on service and were very helpful to get payroll setup for my businessPosted on Google![]()
Danny S339 days agoTrustindex verifies that the original source of the review is Google.
I'm a new client of Bene-Care and have had nothing but 5-Star support. If you were a client, you would too!Posted on Google![]()
Shop A340 days agoTrustindex verifies that the original source of the review is Google.
Bene-Care has always been great to work with. Julianne is always so responsive! We know if we reach out she will be on top of it and get our questions answered ASAP.Posted on Google![]()
Victoria C340 days agoTrustindex verifies that the original source of the review is Google.
We have a restaurant and we work with Bene-Care for all of our payroll needs! We came from a different payroll company and did not have the greatest experience and Bene-Care has never missed a beat! We work with Carrie and her communication, willingness to help, and knowledge is truly incredible. We are so grateful to have her and this company! Highly recommend using them for your business!Posted on Google![]()
Caleb F340 days agoTrustindex verifies that the original source of the review is Google.
Our rep Julianne is amazing. She is always available to trouble shoot problems. Amazing customer servicePosted on Google![]()
Laura C340 days agoTrustindex verifies that the original source of the review is Google.
I can't say enough great things about my services with Bene-Care. Carrie, in particular, has always addressed any concerns or questions I have (no matter now many times I have needed to ask). She is reliable, quick with her responses, and looks out for small details that might have been missed on our end. I highly, highly recommend!Posted on Google![]()
Christina M341 days agoTrustindex verifies that the original source of the review is Google.
I’ve worked with other payroll companies, but none of them are like Julianne Malay. She’s so friendly, so personable, and always goes above and beyond. Anytime I need something, she’s right there helping however she can.Posted on Google![]()
Sahil S341 days agoTrustindex verifies that the original source of the review is Google.
Lyndsay and Salem have been instrumental in helping us smoothly integrate Payroll and Timeclock services at our company, they have been very responsive throughout this entire process and have made the transition to Benecare as easy as possible. Thank you!Posted on Google![]()
Morgan H341 days agoTrustindex verifies that the original source of the review is Google.
The BeneCare team has been assisting us with our payroll for over 3 years now, and I cannot imagine a better partner. Our rep, Sal, is especially appreciated due to his lightening fast, and thorough responses. I am so grateful to have them on our team.Posted on Google![]()
Sagan S341 days agoTrustindex verifies that the original source of the review is Google.
I've had the pleasure of working with Bene-Care since switching jobs nearly four years ago. They have been nothing but kind, respectful, and responsive every step of the way. Working in a specialized niche, we actually left them for a period of time for a timekeeping company who specialized in our industry but only partnered with ay-dee-pee for processing, and when I delivered that news, they only said they had appreciated our time with them and that they'd always be available if we needed them. It was quickly evident that the new processor had oversold its skills and made numerous federal and state filing issues, and after 7 months of their nonsense, we reached back out to Bene-Care and asked if there was any way they could process for us while allowing us to keep our specialized timekeeping software. They found a way to make it work, and we were so grateful. They handled the entire crossover/implementation with ease and accuracy. I cannot overstate how happy we are to be back with them. We are especially fond of Melinda, who had previously been our processing-lead and contact, and then spearheaded our implementation. She's a GEM!Posted on Google![]()
Red L341 days agoTrustindex verifies that the original source of the review is Google.
Julianne always looks out for me. She is absolutely the Best Bene-Care employee.Posted on Google![]()
Angela K341 days agoTrustindex verifies that the original source of the review is Google.
My company uses BeneCare for onboarding and benefits management. They are wonderful to work with: very knowledgeable and responsive. Amy Ocasio is the best! She's a life saver. BeneCare definitely makes my job easier and they provide excellent support and service to our employees. I would 100% recommend them.Posted on Google![]()
Amanda S341 days agoTrustindex verifies that the original source of the review is Google.
We use Bene-Care as our payroll service. From the beginning of our adventure with Bene-Care we have been satisfied with their service. We have loved how hands on they have been from the very beginning and then as time went on we were given our own contact (Julianne M. I personally can not say enough about her, absolutely amazing) the customer service is top notch and truly appreciated and wanted when you're running the companies operations.Posted on Google![]()
Nadine K341 days agoTrustindex verifies that the original source of the review is Google.
Julianne is absolutely wonderful to work with! She’s always easy to approach, quick to respond, and incredibly helpful with any payroll questions or issues that come up. We truly appreciate her professionalism and friendly attitude, and love having her as our payroll specialist at Bene-Care.Posted on Google![]()
Lauren341 days agoTrustindex verifies that the original source of the review is Google.
We have been working with Bene-Care for six years and couldn’t be more pleased. From day one, their combination of expertise and genuine care has set them apart from any vendor we’ve ever partnered with. On the benefits side, our main contact, Anthony, is simply exceptional. He not only handles our staff’s benefits needs with precision and professionalism, but goes the extra mile by helping the families of our team—even when they’re not enrolled through our plan. It’s rare to find that level of personal attention in a benefits vendor. On the payroll side, Erin is consistently wonderful to work with—friendly, accessible, and always ready to help. She doesn’t feel like a distant corporate vendor; she feels like part of our team. My day is better when I get to chat with Erin! And we’d be remiss if we didn’t give a shout-out to Danielle, Nick, Brooke, Jessica and Jennifer — the rest of the Bene-Care team we work with directly. Each one of them brings a level of responsiveness and warmth that makes our day-to-day easier and more confident. With Bene-Care handling both our payroll and benefits, we could not ask for a better partner. If you’re looking for a vendor who delivers technically, but also treats you like people (not just a number), we wholeheartedly recommend Bene-Care.Posted on Google![]()
John R341 days agoTrustindex verifies that the original source of the review is Google.
I've been a Bene-Care Payroll customer for several years. Unlike the large national payroll companies, I enjoy personalized service. My payroll is on-point and my payroll specialist, Kristy Mackey, provides me with accurate and personal service.Posted on Google![]()
Patti M341 days agoTrustindex verifies that the original source of the review is Google.
Bene-Care handles all of our empoyee health benefits as well as payroll. We couldn't be happier with their service. The entire team is so knowledable, helpful, and wonderful to work with.Posted on Google![]()
Julieray R341 days agoTrustindex verifies that the original source of the review is Google.
I've always had a positive experience in dealing with Bene-Care, whether it be for payroll services, HR or benefits. I've found every individual to be professional, courteous, helpful & personable. I've recommended them many times to other businesses and will continue to do so.Posted on Google![]()
Erika Z342 days agoTrustindex verifies that the original source of the review is Google.
The Bene-Care team is outstanding: caring, responsive, and focused on helping small business owners succeed. Highly recommend!Posted on Google![]()
Twelve C342 days agoTrustindex verifies that the original source of the review is Google.
Everyone is so helpful and knowledgeable! I emailed this week to make an obscure request to see if the system could do something weird to help my workflow. Kristy was on it and figured out exactly what I needed! They are always very quick to respond, are very friendly, and always help answer my questions (even if I've asked the same one 30 times before)!Posted on Google![]()
Bob S342 days agoTrustindex verifies that the original source of the review is Google.
My dedicated rep Amy P goes above and beyond with all my employee inquires and assists with helping this old guy to know where to go to pull reports in the system when I forget.Posted on Google![]()
Amber G342 days agoTrustindex verifies that the original source of the review is Google.
Every week I have the best experience. Payroll is always on-time, my questions are answered SO quickly, and there hasn't been a time that I wasn't grateful for Skyler and her help. Highly recommend.Posted on Google![]()
Peter N342 days agoTrustindex verifies that the original source of the review is Google.
Payroll services have been excellent. Very accommodating for a growing business.Posted on Google![]()
Christopher P343 days agoTrustindex verifies that the original source of the review is Google.
Joe Vitello and his team at Bene-Care are doing a great job in taking care of my payroll needs!Posted on Google![]()
Nichole G346 days agoTrustindex verifies that the original source of the review is Google.
Joe and the staff at Bene-Care have been amazing to work with. They made my transition to payroll a smooth and painless process. I highly recommend this company to anyone who is looking for a friendly and supportive payroll company.Posted on Google![]()
Joseph R347 days agoTrustindex verifies that the original source of the review is Google.
We worked with Joe Vitello from Bene-Care to set up payroll for my wife’s hair salon after hiring her first employee, and he made the whole process effortless. Our accountant originally recommended Joe, but I wanted to do my due diligence - so I reached out to several local companies offering the same services. After speaking with them all, it became absolutely clear that Joe was the right choice. He was by far the easiest to get ahold of, answered every question, and provided an incredible amount of insight. Their pricing is extremely fair, even for a small business with just one employee, and Joe truly treated us like we mattered. When life got hectic and we fell behind on a few deadlines, he was patient, kind, and proactive - calling with gentle reminders and making sure we had everything we needed to get payroll started on time. Unlike other companies that try to upsell you on unnecessary services, Joe was honest and direct about what we actually needed to keep our costs reasonable. He even worked directly with our accountant to track down answers and keep everything seamless. Joe is the complete package - friendly, knowledgeable, and incredibly easy to talk to. He handles everything and, when something’s missing, tells you exactly how to get it quickly. Don’t waste time shopping around like I did. Joe is truly the best at what he does and I can't recommend him enough.Posted on Google![]()
Trina P763 days agoTrustindex verifies that the original source of the review is Google.
I would not be able to perfect my job as effectively without all the assistance Amy P. has providing me over the last few years...She has always come through with creative ideas along with providing me with the most efficient way to do payroll. I have to say, she's 100% about the client! Thank you Amy P.!!!Posted on Google![]()
Elle B864 days agoTrustindex verifies that the original source of the review is Google.
I use Bene-Care for several of my clients, and I am consistently impressed by the outstanding service they provide. A special shoutout goes to our payroll specialist, Amy P. - whom I affectionately call "Famous Amos." Amy is simply the best! Her attention to detail, responsiveness and expertise makes the payroll process smooth and stress free. I highly recommend Bene-Care and "Famous Amos" to anyone looking for a reliable, top-notch local payroll service.Posted on Google![]()
Matt M924 days agoTrustindex verifies that the original source of the review is Google.
Great company, great service. Easy to use portal. Just got some user assistance over the phone from Amy who was so nice, diligent and helpful. Thank you!Posted on Google![]()
Peter B1019 days agoTrustindex verifies that the original source of the review is Google.
Outstanding! Bene-Care is everything you want from an insurance agency. Excellent customer support always. The latest technology like as Docusign makes transactions convenient. We have been a customer for many years. Most insurance agencies get complacent and simply forward the updated policy they receive each year rom the insurance company - its so easy to do this. But Megan there actively shopped our policy around and came up with an alternate provider that saved us thousands! Why would I think about going anywhere else?Posted on Google![]()
Vegasbaby19441285 days agoTrustindex verifies that the original source of the review is Google.
To whom this may concern, let me just say that Ms Michele Skubis is the most knowledgeable and personable person that we have ever dealt with. She is simply amazing.Posted on Google![]()
Ken D1351 days agoTrustindex verifies that the original source of the review is Google.
I've used all the big companies and Benecare is by far the best! Lyndsay is an awesome payroll specialist, especially since I'm not the most organized person in the world. Rick set up my account and did an amazing job onboarding us before turning us over to Lyndsay. She always knows the answers or knows where to find them. Keep up the good work!Posted on Google![]()
Colleen S1372 days agoTrustindex verifies that the original source of the review is Google.
Wow, It is hard to believe how AMAZING the customer service was, that I received from Anthony, not just this year, but last year too! He is truly one of a kind!!!! He is beyond kind, patient, thorough and truly knows his stuff. I highly recommend you actually request Anthony if you need help navigating the NYS Health Market Place, I can promise you will NOT be disappointed in him. Thank you a million times over Anthony for all your help :)Posted on Google![]()
Carl D1656 days agoTrustindex verifies that the original source of the review is Google.
I would like to say that I am very satisfied with Bene-Care Payroll . Amy has been absolutely wonderful and very helpful to me and my staff. Amy is very professional and always goes above and beyond if we need or have questions. Thank You Carl Divita DDSPosted on Google![]()
Richard P2166 days agoTrustindex verifies that the original source of the review is Google.
Callie was awesome and very good at her jobPosted on Google![]()
Gail S2486 days agoTrustindex verifies that the original source of the review is Google.
Unbeatable customer service!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more