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Meet Our
Operations Team

Our expert operational leaders oversee the internal production of business, focusing on our holistic approach to support our industry experts.

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Leadership

William Bach

President
LAH

Jeffrey Bach

Vice President
PC, LAH

Gregory Bach

Associate vice president
PC, NYSOH, LAH, AHIP

Kelly Bach

Director of Operations, Billing & Membership Manager
NYSOH, LAH

Kelly Chase

Director of Human Resources, Consulting Division

Sophie Friedrich

Payroll Service Manager
FPC

Tama Jansen

Benefits Sales Manager, Benefits Sales Consultant
NYSOH, LAH

Kerri Prattico

Payroll Operations Manager
CPP

Barbara Randazzo

TPA/COBRA Benefits Manager
LAH
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Shauna Contois

Marketing & Communication Manager

Maggie Doud

HR Operations Manager, Internal, HR Consultant
SHRM-CP

Brian Frierson

HCM Sales Manager

Meet our client advocates team