Payroll

Real support. Smarter tech. A payroll partner you can count on.

Family-owned in Western New York, we combine hands-on service with isolved’s modern platform to handle payroll, taxes, and compliance—so you don’t have to.

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Serving Western New York for 50+ Years

How we make payroll simple

  • Dedicated local teams in Rochester and Buffalo
  • Seamless onboarding & year-end transitions

  • We handle taxes, filings & compliance — start to finish

Modern Capabilities. Hands-On Support.

  • Job costing & multi-state payroll
  • Automated tax filing & compliance (W-2/1099)
  • Certified payroll & prevailing wage
  • Custom reporting + GL integrations
  • Real-time payroll preview
  • Time-off tracking & employee self-service
  • Secure SSAE-18 hosting & MFA

 

Bene-Care payroll team providing local payroll support and expertise to Rochester businesses

Real Clients. Real Results.

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Jillian Wagner profile picture
Jillian W
45 days ago
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I can't say enough good things about the Bene-Care team! From day one, they have been responsive, informative and an absolute pleasure to work with. I highly recommend starting there if you are looking for HR, payroll or benefit solutions for your own team!
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chris ditch profile picture
Chris D
117 days ago
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My company has been using Bene-Care for payroll services for several years now and I couldn't be happier! After years of dealing with big national corporations, it's nice to finally get friendly and efficient service from a local company. I highly recommend Ron Stade and his colleagues at Bene-Care!
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Mark Cataldo profile picture
Mark C
119 days ago
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Payroll service is great. Staff is helpful and knowledgeable. Highly recommend them.
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Elnora McBeth profile picture
Elnora M
126 days ago
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Fantastic group to work with! They help us out in a custom fashion. They are quick to respond. They have lots of different offerings to help our small business with payroll and HR issues.
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Adrian Moochler profile picture
Adrian M
136 days ago
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Our company, OrCon Industries Corp. has partnered with Bene-Care for the past seven years for payroll and employee benefits services, and they have been a tremendous resource throughout that time. Their team is knowledgeable, responsive, and always available to assist with questions or challenges as they arise. They consistently provide excellent customer service and help us navigate the ever-changing world of payroll, benefits, and compliance with confidence. We especially appreciate the support we've received from Ron Stade, who has been helpful and professional whenever we've needed assistance. We highly recommend Bene-Care to any business looking for a reliable and experienced payroll and benefits partner. Their commitment to their clients is evident in everything they do. — Adrian, HR Manager, OrCon Industries Corp.
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Katelyn Bedford profile picture
Katelyn B
139 days ago
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Joe Pagliuso & Bros., Inc. has had the pleasure of partnering with Bene-Care for our payroll, HR, and employee benefits support. Their team consistently provides exceptional service, professionalism, and reliability, making them a valued resource for our business. A special shoutout goes to Jeanie at the front desk, whose kindness, positivity, and friendly smile make every Tuesday payroll pickup a highlight of our week. She truly goes above and beyond, and we are grateful for the outstanding support she provides. Thank you, Bene-Care, for your continued partnership and dedication to helping businesses like ours succeed!
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Lori Neva profile picture
Lori N
140 days ago
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I have been working with Ron Stade for over 6 years. From my first encounter he has always been knowledgeable, professional and goes above and beyond for customers. He has transitioned many of my clients from other payroll companies and is always my first call when a client is looking to make a payroll change. As the first person a client interacts with, he always gives the best impression of what is to come working with Bene-Care.
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Jennifer Massett profile picture
Jennifer M
143 days ago
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Bene-Care has been such a positive for our business. Their system is easy to use, and they are very helpful. They make processing my payroll easy which is all you can ask for!
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Joseph Clemente profile picture
Joseph C
144 days ago
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Outstanding company ! we switched our payroll to Bene-Care 3 years ago & couldn't be happier !! Kristy is our specialist and ALWAYS goes above & beyond to make sure everything goes smoothly !!!
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Mike Steppe profile picture
Mike S
145 days ago
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We have been with Ron and Bene-Care for payroll services for the past 5 years. We're retiring and selling the business and the new owner are going to continue with the Bene-Care Payroll. We appreciate the help Ron has provided for the past 5 years, and with the smooth transition to the new owners.
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Dayna Muoio profile picture
Dayna M
248 days ago
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I've been working with Bene-Care for the past two years to handle payroll and benefits for my business, and every person on their team has been helpful, friendly, and wonderful to work with. I never have to worry about things being missed or falling through the cracks. They are highly skilled, responsive, and are always ready with solutions to whatever questions or challenges I have. I would highly recommend them to any business owner seeking reliable payroll and benefits services.
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Jose Abarca profile picture
Jose A
250 days ago
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Recently switched to bene-care for our payroll needs. Ron and his team made the transition pretty easy and painless. We are into moth 3 and so far things are great!
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Anita C profile picture
Anita C
261 days ago
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Our business has used Bene-Care for payroll for several years now. We LOVE the service and attention to detail that we get, with them! Carrie T. is always quick to respond and we've found that we get a feeling of a small business care and yet access to big business resources. Ron Stade is our sales consultant and he has proactively reached out to us several times, just to ensure that we were being taken care of well and if he could assist with anything further! Response times from them is quick and always helpful! The online payroll portal is awesome! You won't regret switching to Bene-Care!
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joshszat2 profile picture
Joshszat2
262 days ago
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We signed up over 5 years ago for payroll with Ron at Bene-Care and everything has been perfect. There's never been an issue and we're very pleased so far! Thanks Ron
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Laurie Wilson profile picture
Laurie W
264 days ago
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I am the bookkeeper for a non-profit organization. We were looking for a new payroll company. Our treasurer told me to call Ron Stade at Bene-Care. I have been grateful for this tip ever since. We switched to Bene-Care and the three most important things to me in a vendor are absolutely being fulfilled... "Friendly, Clear and Accurate" All of their staff in every department is super friendly. If anything is confusing, they make sure everything is clear. Most importantly I have confidence that everything is accurate.
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Desirée Adams profile picture
Desirée A
269 days ago
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So happy I switched to Bene-Care! I used to use another payroll company and was getting tired of feeling like I was paying too much for services I didn't utilize. I'm a small business owner and wanted to work with a company that I felt like could give me more attention when needed. Bene-Care has not disappointed. From the initial consultation through the onboarding and now as a new client, they have exceeded my expectations. They are attentive, have great processes, are thorough, and have very responsive staff - and we're saving money, too! I highly recommend this company to anyone looking for payroll services.
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Sarah Beren profile picture
Sarah B
325 days ago
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I've tried many payroll companies over the years and Bene-Care is by far the most responsive. I've had the same payroll rep since I started 3 years ago, prices have remained nearly the same, and I can expect same day responses to my questions whether related to payroll, insurance, or employee benefits. I have recommended them to many other local business owners and hope you give them a try!
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Sandra Squires profile picture
Sandra S
329 days ago
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We use Bene-Care for payroll and Health Insurance and they are great to work with!
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Miss Julie profile picture
Miss J
334 days ago
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We use Benecare, I cannot tell you how helpful they are. Whenever I need help or information they get back to me promptly and have helped me with everything from payroll, insurances, and reports for our audits. Great customer care! Highly recommend
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Mohammed Yousef profile picture
Mohammed Y
335 days ago
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This is a great company to work with. I have all my personal and business insurance needs covered, payroll and they handle everything you’re looking for. They will help you with whatever you need, and I want to give a special thanks to Megan Tamayo — she goes above and beyond. Ron Stade and Skyler Bowman also try to help as much as they can! Great people to work with!
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Angela Bracci profile picture
Angela B
340 days ago
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Bene-Care has provided us with top-notch, quality payroll and HR services for over 10 years. I cant recommend or brag about them enough and the outstand commitment they provide us with! I have to give credit to the women who helped create this strong relationship. Callie Napolean, the Payroll Goddess herself, was our first specialist and at times it felt as if she could possibly bend over backwards to assist us with whatever "kockimamy" request we had. When she handed the reign's over to Julianne Malay, we were intrepide about who our new specialist was and if we would receive the same excellent service. We should have know better than to question Bene-Care's phenomenal employees, because Julianne has gracefully taken over and consistently provides us with outstanding customer service, attention to detail, pleasantly delivered each and every day in each and every way! Without them our family of business wouldn't be growing as successfully as we are - thank you to Bene-Care and all of its fine employees !!
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Kate Jones profile picture
Kate J
340 days ago
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Bene-care provides excellent service to its clients in both insurance benefits and payroll services. Their agents and customer service representatives go above and beyond. Highly recommend !
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Peter Pellittieri profile picture
Peter P
341 days ago
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My Payroll rep Kristin has been a fabulous partner in my office payroll service. She is always available with help when I have any concerns beyond weekly payroll, and keeps me apprised of any changes in laws or rules to help me meet my obligations. I feel lucky to have someone as caring and knowledgeable in her field as my representative!
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Eric Leinberg profile picture
Eric L
341 days ago
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After experiencing on issue after another with Heartland payroll that cost us both time and money, we switched to Bene-Care. The transition was smooth and easy, and their support was great. If I have a question or issue, they are just an email or phone call away. If you are in Rochester and want someone local who will be there for you, give them a call.
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juan velazquez profile picture
Juan V
342 days ago
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Friendly, professional , available and fast response when needed . Julianne Malay is our payroll specialist and has always make us feel like family.
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bob anthony profile picture
Bob A
342 days ago
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We work with AmyP and our payroll runs are always flawless and have been so for many many years! She's part of our team!
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Mallary profile picture
Mallary
342 days ago
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Callie is my payroll specialist and has been for the last almost 6 years. Her service is impeccable and I wouldn’t want to work with anyone else!
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josette mcmurtree profile picture
Josette M
345 days ago
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Sal G. Is the best!! He is a payroll guru and always happy to help and assist even beyond his responsibilities. I am so happy he is my payroll contact, and it is always a pleasure working with him.
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Kevin Conroy profile picture
Kevin C
345 days ago
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Joe and the team at Bene-Care pride themselves on service and were very helpful to get payroll setup for my business
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Victoria Casserino profile picture
Victoria C
346 days ago
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We have a restaurant and we work with Bene-Care for all of our payroll needs! We came from a different payroll company and did not have the greatest experience and Bene-Care has never missed a beat! We work with Carrie and her communication, willingness to help, and knowledge is truly incredible. We are so grateful to have her and this company! Highly recommend using them for your business!
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Christina Murray profile picture
Christina M
347 days ago
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I’ve worked with other payroll companies, but none of them are like Julianne Malay. She’s so friendly, so personable, and always goes above and beyond. Anytime I need something, she’s right there helping however she can.
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Sahil Singhal profile picture
Sahil S
347 days ago
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Lyndsay and Salem have been instrumental in helping us smoothly integrate Payroll and Timeclock services at our company, they have been very responsive throughout this entire process and have made the transition to Benecare as easy as possible. Thank you!
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Morgan Hopkins profile picture
Morgan H
347 days ago
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The BeneCare team has been assisting us with our payroll for over 3 years now, and I cannot imagine a better partner. Our rep, Sal, is especially appreciated due to his lightening fast, and thorough responses. I am so grateful to have them on our team.
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Amanda Shepard profile picture
Amanda S
347 days ago
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We use Bene-Care as our payroll service. From the beginning of our adventure with Bene-Care we have been satisfied with their service. We have loved how hands on they have been from the very beginning and then as time went on we were given our own contact (Julianne M. I personally can not say enough about her, absolutely amazing) the customer service is top notch and truly appreciated and wanted when you're running the companies operations.
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Nadine Kennedy profile picture
Nadine K
347 days ago
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Julianne is absolutely wonderful to work with! She’s always easy to approach, quick to respond, and incredibly helpful with any payroll questions or issues that come up. We truly appreciate her professionalism and friendly attitude, and love having her as our payroll specialist at Bene-Care.
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Lauren profile picture
Lauren
347 days ago
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We have been working with Bene-Care for six years and couldn’t be more pleased. From day one, their combination of expertise and genuine care has set them apart from any vendor we’ve ever partnered with. On the benefits side, our main contact, Anthony, is simply exceptional. He not only handles our staff’s benefits needs with precision and professionalism, but goes the extra mile by helping the families of our team—even when they’re not enrolled through our plan. It’s rare to find that level of personal attention in a benefits vendor. On the payroll side, Erin is consistently wonderful to work with—friendly, accessible, and always ready to help. She doesn’t feel like a distant corporate vendor; she feels like part of our team. My day is better when I get to chat with Erin! And we’d be remiss if we didn’t give a shout-out to Danielle, Nick, Brooke, Jessica and Jennifer — the rest of the Bene-Care team we work with directly. Each one of them brings a level of responsiveness and warmth that makes our day-to-day easier and more confident. With Bene-Care handling both our payroll and benefits, we could not ask for a better partner. If you’re looking for a vendor who delivers technically, but also treats you like people (not just a number), we wholeheartedly recommend Bene-Care.
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John Romero profile picture
John R
347 days ago
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I've been a Bene-Care Payroll customer for several years. Unlike the large national payroll companies, I enjoy personalized service. My payroll is on-point and my payroll specialist, Kristy Mackey, provides me with accurate and personal service.
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Patti Metzger profile picture
Patti M
347 days ago
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Bene-Care handles all of our empoyee health benefits as well as payroll. We couldn't be happier with their service. The entire team is so knowledable, helpful, and wonderful to work with.
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JulieRay Romano profile picture
Julieray R
347 days ago
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I've always had a positive experience in dealing with Bene-Care, whether it be for payroll services, HR or benefits. I've found every individual to be professional, courteous, helpful & personable. I've recommended them many times to other businesses and will continue to do so.
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Amber Gilbert profile picture
Amber G
348 days ago
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Every week I have the best experience. Payroll is always on-time, my questions are answered SO quickly, and there hasn't been a time that I wasn't grateful for Skyler and her help. Highly recommend.
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Peter Nowak profile picture
Peter N
348 days ago
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Payroll services have been excellent. Very accommodating for a growing business.
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Christopher Passero profile picture
Christopher P
349 days ago
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Joe Vitello and his team at Bene-Care are doing a great job in taking care of my payroll needs!
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Nichole Goff profile picture
Nichole G
352 days ago
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Joe and the staff at Bene-Care have been amazing to work with. They made my transition to payroll a smooth and painless process. I highly recommend this company to anyone who is looking for a friendly and supportive payroll company.
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Joseph Rogers profile picture
Joseph R
353 days ago
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We worked with Joe Vitello from Bene-Care to set up payroll for my wife’s hair salon after hiring her first employee, and he made the whole process effortless. Our accountant originally recommended Joe, but I wanted to do my due diligence - so I reached out to several local companies offering the same services. After speaking with them all, it became absolutely clear that Joe was the right choice. He was by far the easiest to get ahold of, answered every question, and provided an incredible amount of insight. Their pricing is extremely fair, even for a small business with just one employee, and Joe truly treated us like we mattered. When life got hectic and we fell behind on a few deadlines, he was patient, kind, and proactive - calling with gentle reminders and making sure we had everything we needed to get payroll started on time. Unlike other companies that try to upsell you on unnecessary services, Joe was honest and direct about what we actually needed to keep our costs reasonable. He even worked directly with our accountant to track down answers and keep everything seamless. Joe is the complete package - friendly, knowledgeable, and incredibly easy to talk to. He handles everything and, when something’s missing, tells you exactly how to get it quickly. Don’t waste time shopping around like I did. Joe is truly the best at what he does and I can't recommend him enough.
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Trina Petrone profile picture
Trina P
769 days ago
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I would not be able to perfect my job as effectively without all the assistance Amy P. has providing me over the last few years...She has always come through with creative ideas along with providing me with the most efficient way to do payroll. I have to say, she's 100% about the client! Thank you Amy P.!!!
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Elle Bell profile picture
Elle B
870 days ago
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I use Bene-Care for several of my clients, and I am consistently impressed by the outstanding service they provide. A special shoutout goes to our payroll specialist, Amy P. - whom I affectionately call "Famous Amos." Amy is simply the best! Her attention to detail, responsiveness and expertise makes the payroll process smooth and stress free. I highly recommend Bene-Care and "Famous Amos" to anyone looking for a reliable, top-notch local payroll service.
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Ken Dawg profile picture
Ken D
1357 days ago
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I've used all the big companies and Benecare is by far the best! Lyndsay is an awesome payroll specialist, especially since I'm not the most organized person in the world. Rick set up my account and did an amazing job onboarding us before turning us over to Lyndsay. She always knows the answers or knows where to find them. Keep up the good work!
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carl divita profile picture
Carl D
1662 days ago
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I would like to say that I am very satisfied with Bene-Care Payroll . Amy has been absolutely wonderful and very helpful to me and my staff. Amy is very professional and always goes above and beyond if we need or have questions. Thank You Carl Divita DDS
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Payroll Services FAQs

Should a small business outsource payroll?

Outsourcing payroll helps small businesses avoid costly errors, missed tax deadlines, and IRS penalties while saving time each pay period. A payroll provider handles paychecks, tax filings, and year-end forms. Bene-Care manages payroll for businesses so owners can focus on running the company.

Learn more about payroll outsourcing vs. payroll software

Can I switch payroll providers in the middle of the year?

Yes! You can switch payroll providers at any time, although the beginning of a new quarter can make the transition easier. Your new provider will need your year-to-date payroll information to ensure accurate tax reporting. Bene-Care helps manage the transition, making sure your payroll records are transferred correctly and employees receive one accurate W-2 for the entire year.

Learn how to switch payroll providers

Can payroll integrate with time and attendance and HR?

Yes! Bene-Care’s isolved platform brings payroll, time and attendance, and HR together in one system. Employee hours, time off, and HR information can flow directly into payroll, reducing manual data entry, saving time, and improving accuracy. This makes managing your workforce easier and more efficient.

How do I know if my business is following payroll laws?

Payroll laws can vary by state and include requirements for minimum wage, overtime, payroll taxes, and employee pay schedules. Bene-Care helps businesses stay informed of changing payroll regulations and provides tools and support to help maintain compliance and reduce the risk of costly errors and penalties.

How much do your payroll services cost?

Pricing depends on your number of employees, how often you run payroll, and which features you need, such as time tracking or HR support. We’ll build a package that fits your business and give you a clear, no-surprise quote. Request a free quote and we’ll reply within 1 business day.

How long does it take to switch to Bene-Care?

It depends on the size of your business and the time of year, but our local team handles the setup for you, from moving your employee and payroll information to getting your taxes set up, so your first payroll with us runs smoothly. Many businesses switch at the start of a new year or quarter for a clean transition. Request a free quote and we’ll walk you through a timeline for your business.

Let’s Go There, Together

Get in touch today so we can start finding the solutions to help you manage your people and transform your business.