Our Experts Are Your Experts

We live and breathe collaboration. Because to meet the needs of your workforce, strategic, knowledgeable counsel and assured regulatory compliance are table-stakes. You deserve more. That’s why we won’t settle until you feel comfortable and confident working with our team—amplifying the results for your employees and business.

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A Family-Run Agency That Treats Clients Like Family

When William Bach founded Bene-Care in 1973, he set out to provide additional claims processing and customer service resources to employers, helping to augment their existing health plans.

Over 50 years later, our offerings have transformed with a full suite of insurance, payroll, and HR solutions with state-of-the-art software solutions and comprehensive Human Capital Management (HCM) services across the employee lifecycle. But what’s still the same is that Bill is still guiding the team, and we are still fully committed to our clients and their employees to make Western New York an even better place to work.

With over 70 team members across Webster, NY, and Buffalo, NY, our people are always here to assist clients of all sizes implement strategic plans that positively impact their employees and bottom line. No corporate red tape. Just a direct connection to someone who can help you.

Our Values Are Expressed In Everything We Do


We keep our promises. We honor our commitments and take responsibility for our own actions, decisions, and work outcomes. We are honest when we make mistakes and are committed to fixing them when we do.


We know we must earn our clients’ trust every day, so we are committed to conducting our family-run business as we always have—in a truthful, fair, and reliable manner.


Everyone at Bene-Care is passionate about helping our clients achieve their goals. That passion drives and motivates us to excel on their behalf. It’s what impels us to constantly evolve our service offerings. And it’s what holds our standards to the highest level.

Customer Focus

Our founding philosophy since 1973 has been that Bene-Care exists to serve its customers. Every decision we make and every outcome we measure is based on how well we serve those customers.


We push our people to constantly learn and expand their expertise. We empower them to take the initiative and think outside the box, so they are able to bring their full potential to the table and create the greatest value for our clients. Our clients, in turn, are empowered to make the best decisions for their business.


We step up as fully committed team members, inspiring, challenging, and supporting each other to be our best. Outcomes are better when we work together, because we’re stronger as a team when we are all collaborating to achieve the same goals.

Our Guiding Mission And North Star Vision


The Bene-Care mission is to be the best holistic, consultative partners in the workforce service industry today through our unique combination of technology solutions, broad expertise, and service mindset.


Aligning people strategy with business strategy.

Let’s Go There, Together

Get in touch today so we can start finding the solutions to help you manage your people and transform your business.